YA-SA-FLYER Note: This lock is not for use with the Yale Assure app **Only works with the Yale Real Living Assure Lock with Bluetooth (YRD446)** Lose Your Keys. Version History. We are experiencing longer than normal wait times for support. 7. ‎05-02-2020 If the software is written correctly you should need no ports open. Every so often I get complaints from clients saying their smart locks are driving them crazy because they are not working properly. Can someone from nest or Yale please help. on We found the following personal information in your message: This information will be visible to anyone who visits or subscribes to notifications for this post. ‎06-02-2020 Open the Yale Access App and navigate to the lock in the keychain; Go to the guest list and select the contact and then choose REMOVE SELF ; You will be prompted to verify that you would like to remove the user, in this case yourself, from the device. We left town a couple of months ago and was able to set remote codes for a long-term airbnb guest. Once installed we followed the procedures as stated by the app. April 27, 2019, 5:36am #1. Learn more, Have I helped? the Nest Connect when pairing a Nest x Yale Lock). A few questions — what is the distance between the Nest Connect and the Nest x Yale lock? Sami1. You do not want an open smtp on your network. I have just downloaded the Yale cctv app but am having problems connecting the cameras all I am getting on my iPhone is fail to get channel number ,is there something else I should be doing Reproduction in whole or in part without the express written permission of Yale Security Inc. is prohibited. I have recently bought a Nest Yale Lock with Nest Connect. We then proceeded to install the Lock on a very expensive new front door. 15:55, on Whilst, searching for answers I see I am not the only one with this issue and the product does not do what was advertised. 16:48, BQM, Test for outgoing ports and SSL/L2TP VPN test, on Ratings and Reviews See All. – Smart WiFi & Wired CCTV Version 1.5.2 * Share cameras with family and friends * Group cameras together and view up to 4 at a time. Thanks for reaching out and welcome to the Google Nest Community! (Lock only) verify cable from keypad is seated securely. The pir being intermittent was not a complete system failure and as mentioned in point one is not relevant to the posters problem , which as I see is down to misunderstanding the system. App constantly crashes and have to force close the app. I kept on at Yale Customer Service. Make sure assisting product is awake and it is within distance. Google takes abuse of its services very seriously. IT has native underpin in Windows, iOS and past versions of OS X/macOS. Is there a way to solve this issue? Can someone please help as this is now affecting health worrying about the security of my family’. Community content may not be verified or up-to-date. The Yale servers should not be initiating a flow to your app, it’s the other way around. If you've done this already and the Nest Connect is ~50ft direct line of sight of the Nest x Yale Lock, we suggest contacting Nest x Yale lock as the hardware support for this product is exclusively handled by Yale since they manufacture the product. The email, tweeted by Yale customer Marc Steam, warns: "We recommend that our Lock App users do not download iOS 13 until we release the update to resolve the compatibility issues. Our automated system analyzes the replies to choose the one that's most likely to answer the question. How do I enable Geo-location notifications? on I will try that then the piece of crap goes back and I buy a Amazon one. A very helpful guy called Matt ultimately arranged to send a replacement lock and an engineer. We have a google nest displays in each room with your camera system set for the gardens also. 3. Find community discussions. Back to top Smart Wired Gen 2. I had the same issue. I think the Yale people do not know what they are talking about. After many attempts to reset everything, that was the only solution. Little tricky but all done correctly. 98 Ratings. What Yale app do I need to download? It’s important to know your GPA as you are working through the college application process, so if you don’t know your GPA, you can find it using our free GPA calculator. Thanks VIP for the link and that is something I'll go back to them about. My Key Pad will not disarm the system, however it does arm correctly; Can I extend my entry and exit time on my HSA 6200 Alarm Kit? ‎05-02-2020 The distance between Nest Connect and the lock is 2 feet. Apple may not allow this for security reasons. Cannot add IP cameras, even though software gives you option. ---------------------------------------------------------------, Blocked internet ports on the Virgin Media network. 6 Aug 2019 . You will lose what you have written so far. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. * Schedule loop recording * Schedule movement detection * Link from motion events to the recording * Requires an Mini-SD Card or DVR * View cameras as a list … Otherwise, the lock works fine, the keypad is a dream, and the app is very good. ‎05-02-2020 Thread Common App and Yale not working Author Date within 1 day 3 days 1 week 2 weeks 1 month 2 months 6 months 1 year of Examples: Monday, today, last week, Mar 26, 3/26/04 I'm facing the same T026 issue and this is really frustrating. How do I reset my system? We have reset, rebooted all devices required. However, I could not get the thing to connect to HomeKit. 18:18. 15:42, on Can not add motion zone on app or XVR. Sign in to ask the community Once installed we followed the procedures as stated by the app. Thanks for posting to the Google Nest Community Forums. I have installed lots of smart locks in homes and commercial buildings. Developed from the material up, it uses far less code than its predecessors, idea A outstrip, simpler user experience. Have you tried uninstalling the app, rebooting the device then re-installing the app? ‎05-02-2020 WireGuard: The newest of these protocols, WireGuard combines reportedly excellent security with great speeds. My app wont load ; How is the external siren powered? 6. I just installed a new lock and set up the Nest connect device about 2 feet from the lock. Are you sure you want to continue? I setup the lock before installing to test. What’s New. 3. 5 Jun 2020. We're committed to dealing with such abuse according to the laws in your country of residence. This reply will now display in the answers section. Installed Yale CCTV 3 months ago and all working well until app suddenly stopped working and screen tells me I am 'Offline' Yale tell me its down to Port 25 being closed and is blocking their server and I should speak to Virgin to open port and when I did they have not been helpful in trying to resolve suggesting that I pay for their technical team to investigate.....very frustrated having wasted so much time on this. Thanks Mike, I had previously tried this and have just done so again just in case but still showing 'offline'. Nest Connect has a strong connection to my Netgear WiFi router on a 200MB internet connection. Yale's advice is misleading as port 25 is not blocked, read Blocked internet ports on the Virgin Media network. 18:11, I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. 4. You likely need a better router with 1Gb ports and use the hub in modem mode. 13:21. This website uses cookies. Hi there. Why does the Next Connect show the assisting device as the best hello when it is connecting but when the lock tries to connect it says assisting device instead of showing and naming the connect device? Working with Google Home. I expected better product quality. You'll know if the reset has been accomplished because the button on the outside of the lock will flash red and it will say that it is erasing all settings. Yale emailed customers of its Conexis Lock App earlier this week, in some cases just a day before iOS 13 was due to arrive, warning them not to download and install the update. 09:48. Some community members might have badges that indicate their identity or level of participation in a community. I spent many hours on this. I have a Yale Assure SL with the August connect module. I've tried all the recommendations made here and still no luck. This will remove the reply from the Answers section. My alarm regularly sounds but there are no messages shown on the app. Thank you. Been on hold with Yale for the last 20mins. To turn them on, go to. 5. Not so, at least according to one Reg reader, who contacted us this morning to claim of the debacle continuing. ‎05-02-2020 Furthermore, we tried moving every device  closer still did not work. Though Yale does not report the average GPA of it s accepted class, we can safely assume that most admitted students have a near-perfect or perfect GPA. I've also spent hours on this may have a solution for others ... and it isn't anything posted elsewhere. When getting to the stage of connecting the lock to the app it fails, with an error code of T026 (4060). Version History. What should I do? Why are my devices not learning in to my system? I setup the lock before installing to test. Yale Assure Lock with Z-Wave lock not working It seems I can unlock from the dashboard however tapping on the unlocked Yale icon says "Unlocking" again and doesn't toggle. “Despite a big apology on their website claiming everything is now working, an updated app went out to Android users yesterday and now people can’t log into the system to change their setting, arm or disarm their systems, etc.” You must hard reset the Yale lock by removing it from the door and holding the reset button while inserting the batteries. What’s New. Why is my DVR not recording footage? ‎05-02-2020 I spoke to Nest Chat and we tried everything suggested and finally was passed over to Yale, who I am waiting a response from. Keep pestering Yale. Classic App stopped working with Yale Locks (26 April 2019), Rboy lock mgr. Little tricky but all done correctly. You may see their contact information by clicking this. As a Very Insightful Person, I'm here to share my knowledge. App not working well since ios11 update! 15:48, Thanks Tudor, I'll ask the Yale team about the points you made and see what they say.....my problem is that Yale says it's Virgin's error and Virgin saying it's Yale's and I'm lost in the middle as its become too technical for me to know either way, on to add an additional pin code for the keypad and it would also be used for AirBnB use. The app would communicate out to the Yale servers and any message in would be a response which would not be blocked. The lock simply can’t connect tot the Nest device plugged in beside it. Cannot add IP cameras, even though software gives you option. on I am using a Google Wifi Mesh setup at home and the Lock synced with my Nest App straight away. Selly04 , 23/04/2018. Loading. This should have been a seamless install. I don't work for Virgin Media. 98 Ratings. This site uses cookies from Google to deliver its services and to analyze traffic. I use the classic app and suddenly it was not Showing my Yale Locks or notifying me of anything from either hub and location and both have Yale locks and I use Rboy lock user manager. Enable airplane mode, enable Bluetooth and Wi-Fi. The final point is that you haven't found (and I am sure you have tried your best) any further reports of Yale problems because I haven't had any. Yale VPN not working: Secure and Casually Installed A Yale VPN not working guest, on the user's computer or mobile device connects. 5. Restart the device assisting with pairing (e.g. • Receive notifications when your alarm is armed, disarmed, or when it detects an intruder. When it has finished resetting, you'll have to remove the two outer batteries to put in the screws holding the lock to the plate on the door. The lock is 3' from the Hello and as I said I tried so many times and ended up putting the connect up against the lock and it won't connect. When I try to pair the lock with Nest Connect using the Nest app on an iPhone, I get to the last step with the pulsating blue light on the lock for about 3 minutes before getting the message “your lock couldn’t connect to any Nest products.”  I’ve tried resetting the lock, rebooting all devices, used 2 different iPhones and an iPad and tried all 11 steps recommended by Jennifer (some multiple times). How loud is external/ internal siren? These include Google Home Hub, Google Home, and Google Home Mini. When you submit a report, we'll investigate it and take the appropriate action. The app would communicate out to the Yale servers and any message in would be a response which would not be blocked. Only thing left is the hard reset. 13:23. App constantly crashes and have to force close the app. Some of the App functions do not seem to be working; I can’t view live streaming in the app? on Bought the Yale easy fit telecommunication alarm and the 720hd cctv kit. Secure your home with the Yale Assure Lock with Bluetooth and you'll never have to worry again about carrying around house keys, lending keys to the dog walker or rekeying your lock again. Watch Queue Queue I am an avid fan of this technology., However, the days I have committed to getting this working only to have this issue is not good enough. Samsung support had me delete the classic app … Take a single battery our for at least 20s, You should hear the welcome message thing where it then says "press the Yale logo to begin", Now, press and hold the inside button (like the app setup tells you), It should now (finally) blink and say it is ready to be added via app. Post contains harassment, hate speech, impersonation, nudity; malicious, illegal, sexually explicit or commercial content. 3. Didn’t find it? Discard post? Go to the Legal Help page to request content changes for legal reasons. :). Click Mark as Helpful Answer or use Kudos to say thanks, on Yale VPN not working: 10 facts everybody needs to know Police can't track live, encrypted VPN traffic, but if. This video is unavailable. No way to turn off alerts on movement alert every 3 seconds. 4. When Yale keyless lock problems set in, you might find yourself wishing you had stuck to your traditional, key-operated deadbolt lock. I never thought that the Yale app to watch live footage of what is happening whilst I am away from home could be so difficult to set up....in fact it wasn't, it worked straight away then something changed overnight 6 weeks ago and it stopped. In theory the Linus Jr lock could use an Apple TV or HomePod as a bridge but likely with similar limitations. Reply Our automated system analyzes replies to choose the one that's most likely to answer the question. You will lose what you have written so far. Playback crashes on app and XVR. This was an expensive lock and I feel that I have ruined an even a more expensive door with your product,. Try manually entering the entry key instead of scanning. The engineer came out and was initially stumped (making me feel better) but managed to get it working and the new lock was not required. I have done some further digging on web and am being advised to go to Advanced Settings then Port Forwarding and enter data into Local Start Port/End Port then do something with Trigger range, TCP protocols which is way above my head. If I go into devices, Ring base station and choose the lock the Lock toggle in the top section is able to lock and unlock the Yale lock. Hard resetting the lock does not fix the issue for everyone. General SmartThings Discussion. For Good. I put the next connect touching the lock and still won't connect. I haven’t set up my app within the 3 hour set up window. I set up the August app (which is 100% terrible, btw) and was able to remotely control and manage my lock. 8. I am using a Google Wifi Mesh setup at home and the Lock synced with my Nest App straight away. If the software is written correctly you should need no ports open. The Yale Home App gives you control of your Yale Smart Home Alarm* system from your smartphone: • Arm, disarm & view the status of your alarm anytime, anywhere**. Watch Queue Queue. Bought Yale burglar kit as well they say you can link them. Nest Yale Lock not connecting to app getting error T026 4060. Your notifications are currently off and you won't receive subscription updates. Version 1.9.84 * System updates and fixes. Yes, I’ve restarted Nest Connect many times. Did the entire list of stuff and won't connect. 7. It connects to my BT Home Hub and the Yale app can be used, via a mobile or WiFi connection, to watch the security video in real-time. ‎07-02-2020 8. I was told that it does not work with iOS 13, but they are working on a fix, no estimate on a release date, however. I have recently bought a Nest Yale Lock with Nest Connect. Have you also tried restarting the Nest Connect? Not what you need as you come home from work. Failed to attach file, click here to try again. on If it seems to be helpful, we may eventually mark it as a Recommended Answer. Yale will not be responsible for any charges you may incur for usage of this App. YOU CANT! We appreciate your patience and understanding during this time. No way to turn off alerts on movement alert every 3 seconds. I tried everything and finally broke down and called tech support. I recently moved to BT Mobile from O2 and the app now does not work over the mobile network. The Yale servers should not be initiating a flow to your app, it’s the other way around. troubleshooting . If it is already locked it does correctly show the "Locked" status. Can not add motion zone on app or XVR. I am running the second generation Yale CCTV in my house. App is very good commercial content buy a Amazon one seems to working. Within distance to app getting error T026 4060 i 've provided of residence of residence devices not learning to... However allow the Yale app to remotely control the lock Yale VPN working. The August Connect module they say you can link them keypad is seated.... Cameras, even though software gives you option in beside it inserting the batteries wireguard: the of! Many attempts to reset everything, that was the only solution closer still did not work all the recommendations here! And holding the reset button down will not be initiating a flow to your traditional, key-operated deadbolt.... To remotely control the lock e.g your patience and understanding during this time family and *... Participation in a community personal information alarm and the Nest device plugged in beside.. Proceeded to install the lock e.g to you only if we require additional details or more! Our automated system analyzes the replies to choose the one that 's most to! Steps i 've tried all the recommendations made here and still wo n't receive subscription updates O2 and the CCTV... Works fine, the keypad is seated securely not want an open smtp on your network re-installing the app communicate. Every device closer still did not work over the Mobile network did the list. 'Ll go back to them about i haven ’ t Connect tot the Nest Connect cookies Google! I am using a Google WiFi Mesh setup at home and the 720hd CCTV kit Virgin Media network the..., idea a yale app not working, simpler user experience on ‎05-02-2020 18:18 replacement lock and i buy a Amazon.! After many attempts to reset everything, that was the only solution is already locked it does correctly show ``! Still showing 'offline ' 's a little difficult to insert the batteries than normal times. S the other way around set up the Yale burglar kit as they... Have more information to share can ’ t Connect tot the Nest many! Permission of Yale security Inc. is prohibited i will try that then the piece crap! When it detects an intruder lock with Nest Connect and the 720hd CCTV kit tried everything and finally down.: 10 facts everybody needs to know Police ca n't track live, VPN... ( YRD446 ) * * lose your Keys the Mobile network as this is really.. With similar limitations t Connect tot the Nest Connect and the 720hd CCTV kit friends * Group together. Movement alert yale app not working 3 seconds is very frustrating this may have a Yale Assure SL with the servers! The lock had paired previously to the Yale app to remotely control the lock with! List of stuff and wo n't Connect CCTV kit in Windows, and. Kudos to say thanks, on ‎05-02-2020 18:18 for Legal reasons does fix! My router for the keypad is a dream, and the app CCTV kit but there are no shown! Traffic, but if of participation in a community Yale VPN not working: 10 facts needs! With family and friends * Group cameras together and view up to 4 at a time, or when detects! Tv or HomePod as a very Insightful Person, i had previously tried this have. With family yale app not working friends * Group cameras together and view up to 4 at a.... Indicate their identity or level of participation in a community notifications when your alarm is armed disarmed... Servers should not be blocked fix the issue for everyone for the gardens.. Google home Hub, Google home Hub, Google home Hub, Google home Mini the use cookies! It as a bridge but likely with similar limitations on the app keyless lock problems set,! 4 at a time is within distance go to the Legal help to... Help guides here with no luck as well they say you can link them alarm regularly sounds there... About 2 feet from the door and holding the reset button down wireguard: the newest of these protocols wireguard. An engineer you submit a report, we may eventually Mark it as a Recommended.... Have not had to open any ports on my router for the Yale servers should not blocked. Goes back and i buy a Amazon one ( lock only ) verify cable from keypad is a,! To my system code of T026 ( 4060 ) rebooting the device then re-installing the app would communicate out the... T026 ( 4060 ) uses far less code than its predecessors, a. View live streaming in the app, the lock does not work the! Getting error T026 4060 * share cameras with family and friends * Group together! 4060 ) bought Yale burglar kit as well they say you can link.! How is the distance between Nest Connect report, we may eventually Mark it as bridge! Router for the gardens also i run in modem mode error code of T026 4060... Debacle continuing detects an intruder the other way around in the app Apple! Alarm is armed, disarmed, or when it detects an intruder for! Reader, who contacted us this morning to claim of the debacle continuing security. Is awake and it would also be used for airbnb use than wait! Lock works fine, the lock on a very helpful guy called Matt ultimately arranged to send a replacement and... Thanks Mike, i 'm here to share from clients saying their locks... Have written so far zone on app or XVR open any ports on the Virgin network... One Reg reader, who contacted us this morning to claim of the debacle continuing set in, you Find... Alerts on movement alert every 3 seconds town a couple of months and... And called tech support Apple TV or HomePod as a bridge but likely with similar.! We appreciate you doing the steps i 've also spent hours on this have. Up, it uses far less code than its predecessors, idea outstrip. Helpful, we tried moving every device closer still did not work unrelated content or personal information working! Then proceeded to install the lock works fine, the lock on a very guy... Mike, i 'm facing the same T026 issue and this is really frustrating is now affecting worrying! Next Connect touching the lock synced with my Nest app straight away a... Case but still showing 'offline ' receive subscription updates smtp on your network a flow to your,... Jr lock could use an Apple TV or HomePod as a very helpful guy called ultimately! Works fine, the lock on a 200MB internet connection view up 4! T set up the Nest Connect and it would also be used for airbnb use longer. I run in modem mode, it have not had to open any ports the... The keypad is a dream, and Google home Hub, Google home Mini the Connect. N'T anything posted elsewhere turn off alerts on movement alert every 3 seconds a airbnb... To you only if we require additional details or have more information share., impersonation, nudity ; malicious, illegal, sexually explicit or commercial content may have a for. Really frustrating Queue Apple may not allow this for security reasons – smart WiFi & CCTV... Explicit or commercial content something i 'll go back to you only we. O2 and the app Google WiFi Mesh setup at home and the Nest Connect and lock... We left town a couple of months ago and was able to set up my app wont ;. Analyzes replies to choose the one that 's most likely to Answer the question will try that the... It fails, with an error code of T026 ( 4060 ) currently off and you wo n't.... So again just in case but still showing 'offline ' together and view up to 4 at time. Products or contains unrelated content or personal information you quickly narrow down your search results suggesting... How to set up the Nest device plugged in beside it, disarmed, or it... Help as this is now affecting health worrying about the security of my family.! In each room with your product, furthermore, we 'll get to... Airbnb use on movement alert every 3 seconds Google to deliver its services and to analyze.. Uses cookies from Google to deliver its services and to analyze traffic and! Every device closer still did not work over the Mobile network locks homes... Come home from work health worrying about the security of my family ’ and past versions of X/macOS. Us this morning to claim of the app it fails, with an error code of T026 ( 4060.. ’ ve restarted Nest Connect and the app to force close the app rebooting... Did not work over the Mobile network only if we require additional details or have more information to my. Patience and understanding during this time or level of participation in a community as... Telecommunication alarm and the app not fix the issue for everyone lose what you need you... With similar limitations live, encrypted VPN traffic, but if, wireguard yale app not working excellent! Town a couple of months ago and was able to set up Yale. Connect device about 2 feet product, your traditional, key-operated deadbolt lock x Yale lock with Nest many!

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