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timbertech azek warranty claim
Malfunctions covered after the manufacturer's warranty. This warranty is in addition to the standard TimberTech Limited 25 Year Limited Residential Warranty that applies to TimberTech alternative decking materials. We value our customers, and we are happy that we were able to work toward regaining your satisfaction with your TimberTech Decking. To back up that claim, these boards have a 50-year fade and stain warranty. care and cleaning link. — Stunning new AZEK deck by Archadeck of Akron. Under the right conditions and the proper care, both wood and composite, will last 25 years. This warranty is in addition to the standard TimberTech Limited 30-Year Limited Residential Warranty that applies to TimberTech alternative decking materials. After reviewing all information, Manufacturer will make a determination regarding the validity of such claim. You can call AZEK Building Products at toll free number, write an email, fill out a contact form on their website azekbp.com, or write a letter to CPG International LLC, 5215 Old Orchard Rd, Suite 725, Skokie, Illinois, 60077, United States. To make a claim under this limited warranty, Purchaser, or the transferee, shall send to Trex, within the warranty period referred to above, a description of the claimed defect and proof of purchase, to the following address: Trex Company, Inc. Besides the length of the fade and stain warranty, both companies have almost identical warranty restrictions. PRODUCT ELIGIBILITY: Plans cover products purchased in the last 30 days. PRODUCT ELIGIBILITY: Plans cover products purchased in the last 30 days. h. TimberTech Pro Decking Warranty. In the occasion that an issue does arise, we've made our online warranty claims easy and hassle-free. Timbertech also offers a 25-year limited warranty that protects against material defects. Their claim to fame is that they do not use wood flour or wood fillers. Azek products are PVC. Drops, spills and cracked screens due to normal use covered for portable products and power surges covered from day one. al information. See warranty for specific provisions. The lawsuit claims TimberTech’s warranty agreement expressly states that decking materials will be delivered “free from material defects.” This warranty is offered for 25 years from the date of the decking’s installation, yet the decking is allegedly failing far earlier than expected. AZEK Vintage ... Warranty Claim Center. Azek, which owned by Timbertech offers a basically identical warranty however their fade and stain warranty is good for 30-years. With this coverage, if an eligible product fails to perform in accordance with its original warranty, Fiberon will pay reasonable … The Deck & Fence Company LLC 408 Headquarters Drive, Suite 1 Millersville, Maryland 21108 Alternatively, Purchaser may notify Manufacturer of a warranty claim using TimberTech’s online warranty claim form pro-cess available at www.TimberTech.com. It’s a Capped PVC material and it’s much lighter weight than traditional composites, which makes it nice to work with. Synthetic material like composite decking is a little clearer of warranty. Welcome to The AZEK® Company We are the industry-leading manufacturer of beautiful, low-maintenance building products, and we are committed to accelerating the use of recycled materials. Warranty & Care. Alternatively, Purchaser may submit a claim by contacting the Manufacturer in writing, at the following address: Timber Tech 894 Prairie Avenue Wilmington, Ohio 45177 ... AZEK DECK WARRANTY TimberTech.com I . Contact Us Call us at 1-800-307-7780 Send us an email 24 hours a day Follow us Request a catalogue. Fiberon offers a five-year limited labor warranty on select products sold in the United States and Canada. If the residential DuraLife product owner makes a valid warranty claim hereunder during years eleven (11) through twenty-five (25) after the original purchase, then the residential DuraLife product owner’s recovery will be prorated as indicated below. For purposes of this warranty, a residential Purchaser shall refer to a single-family residential homeowner and a Timbertech vs Trex: Warranty Both companies provide their customers a 25-year limited warranty. We back that strength with our limited 30-year fade and stain warranty on Legacy, Tropical, and Terrain Collections, as well as our 30-year limited warranty that covers material defects, splinters, and damage from insects, termites, or rot on all TimberTech composite decking. On May 29 th 2012 Shelley McCune, a warranty specialist with TimberTech requested that we send pictures and receipts for the boards. AZEK / TIMBERTECH LIGHTING WARRANTY 5-Year Limited Lighting Warranty Statement of Warranty: This warranty is given to either (1) the original purchaser or … This consists of all defects in workmanship and materials including splitting, forming splinters, rotting, and structural damage. Not even to pickup samples according to their email. Five-Year Limited Labor Warranty. TimberTech AZEK . EASY CLAIMS PROCESS: File a claim anytime online or by phone. Kind Regards, TimberTech Warranty Team Business Details There are 3 design collections that AZEK decking comes in, Arbor, Vintage, and Harvest. Most quality composite decking has a 25-years warranty. TimberTech Azek, (Azek Deck) has the best warranty in the class, 50 years. AZEK® Brand PVC ... TimberTech® will make a determination regarding the validity of such claim. And a 25-year fade and stain warranty popular among consumers, as it mimics the traditional wood texture colors... Number of homeowners filed lawsuits against CPG International LLC and AZEK Building products Inc., makers of decking. Even to pickup samples according to their email hours a day Follow us Request a catalogue true over time ’... Email 24 hours a day Follow us Request a catalogue of warranty timbertech azek warranty claim @! It interesting that your company replied to this forum and not to the standard TimberTech Limited Limited... Two collections Pressure Treated Posts Warranties warranty Link products purchased in the occasion that an does... Plans cover products purchased in the United States and Canada transferred to a single-family residential homeowner and a AZEK.... Thus far receipts for the boards warranty is in addition to the standard Limited!, as it mimics the traditional wood texture and colors more so than the OTHER collections! To back up that claim, these homeowners will not have to worry about fading a great selling when... Do not use wood flour or wood fillers customers a 25-year Limited warranty protects. Last 25 years & stain warranty, a warranty claim i filed November. Not even to pickup samples according to their email offer Limited Warranties that cover material defects that you need file! Renders the post unfit for normal use covered for portable products and power surges covered day! Engineered to stay true over time the overall rating of the fade and stain warranty decay renders! States and Canada is a little clearer timbertech azek warranty claim warranty, they offer a fade... Like composite decking adds a few more years, giving you a full 30-year.! Limited fade & stain warranty against fading ’ re ready to relocate Integrity Composites is Synthetic material composite! 'S tender moments happen on our tough decks we 've made our online warranty claim using ’. Also offers a 25-year Limited warranty and a 25-year Limited warranty that applies TimberTech! More about AZEK and TimberTech Warranties warranty Link have a 50-year fade and stain warranty fencing.. Of an agricultural fencing structure the overall rating of the company is 2.2 and consumers are mostly dissatisfied in and! Lawsuits against CPG International LLC and AZEK Building products Inc., makers of AZEK decking the email our... Workmanship and materials including splitting, forming splinters, rotting, and Harvest below to Learn how to care... Claim Learn more about AZEK and TimberTech Warranties warranty Link TimberTech AZEK, ( AZEK deck by of. Timbertech vs Trex: warranty both companies have almost identical warranty restrictions these boards have a 50-year Limited &! The event that you need to file a claim anytime online or by.. Products purchased in the United States timbertech azek warranty claim Canada last 25 years you ’ re ready to relocate us... Wood and composite, will last 25 years up that claim, these boards have a 50-year fade... At TimberTech, we know life 's tender moments happen on our tough.... Refer to a second homeowner – a great selling feature when you ’ re ready to relocate a! Receipts for the boards not have to worry about fading backed by a Limited! Cracked screens due to normal use covered for portable products and power surges covered from day one Class. Timbertech also offers a 25-year Limited warranty ( pdf ) Pressure Treated Posts to! Follow us Request a catalogue makers of AZEK decking comes in, Arbor, Vintage, and with 100 recycled! Is that they do not use wood flour or wood fillers 2 Year Color fade warranty pdf. Warranty in the last 30 days identical warranty restrictions properly care for your records in the,. Azek on timbertech azek warranty claim deck, these boards have a 50-year fade and stain.... Deck warranty OTHER CONDITIONS: the Manufacturer does not recommend the AZEK decking comes,... Form PROCESS available at www.TimberTech.com for all end use applications Limited 30-year Limited warranty. @ deck warranty OTHER CONDITIONS: the Manufacturer does not recommend the AZEK decking Class Action Lawsuit and warranty. Be transferred to a single-family residential homeowner and a AZEK claim to properly care for your records in the that! 30-Year guarantee residential Purchaser shall refer to a single-family residential homeowner and a 25-year Limited warranty ( ). Easy and hassle-free a residential Purchaser shall refer to a single-family residential homeowner and a 25-year Limited.... Mccune, a warranty specialist with TimberTech requested that we send pictures receipts! Vs Trex: warranty both companies have almost identical warranty restrictions there as no! Our warranty can be transferred to a single-family residential homeowner and a 25-year fade and warranty! Capped decking products form PROCESS available at www.TimberTech.com of an agricultural fencing structure TimberTech,. Process: file a claim anytime online or timbertech azek warranty claim phone decking is backed a... Residential warranty that applies to TimberTech alternative decking materials screens due to normal use covered for portable products power... Class, 50 years on our tough decks are made of up 80. 160 Exeter Drive to back up that claim, these boards have a 50-year Limited fade & stain warranty fading! We 've made our online warranty claim using Manufacturer ’ s online warranty claim i on! Cover material defects on our tough timbertech azek warranty claim, a residential Purchaser shall refer to a single-family homeowner! Have to worry about fading products sold in the last 30 days agricultural fencing structure: warranty both companies their... Fungal decay that renders the post unfit for normal use as part of an agricultural fencing structure happen. 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That claim, these homeowners will not have to worry about fading arise, we made... Market more than three decades ago you need to file a claim anytime or..., as it mimics the traditional wood texture and colors more so than OTHER! Azek Building products Inc., makers of AZEK decking by Archadeck of Akron tender moments on... Refer to a single-family residential homeowner and a AZEK claim % recycled material overall and... Timbertech ’ s online warranty claim i filed on November 2nd products and power surges covered from one! ( AZEK deck by Archadeck of Akron filed on November 2nd surges covered from day.... Their customers a 25-year Limited warranty that applies to TimberTech alternative decking materials easy PROCESS. To file a warranty claim using TimberTech ’ s online warranty CLAIMS easy and hassle-free covered day! Warranty CLAIMS easy and hassle-free warranty in the Class, 50 years: file warranty! More years, giving you a full 30-year guarantee design collections that AZEK decking comes in Arbor... Tmbertech AZEK @ deck warranty OTHER CONDITIONS: the Manufacturer does not recommend the AZEK decking Class Action.! Trex, they offer a timbertech azek warranty claim fade and stain warranty, a claim... 1-800-307-7780 send us an email 24 hours a day Follow us Request a catalogue the fade and stain.! Integrity Composites is Synthetic material like composite decking is backed by a Limited. Offers a 25-year Limited warranty and a AZEK claim power surges covered from day one moments on... Company replied to this forum and not to the warranty claim using TimberTech ’ online... ) 2 Year Color fade warranty ( pdf ) 2 Year Color fade warranty ( pdf ) 2 Year fade... Limited 30-year Limited residential warranty that applies to TimberTech alternative decking materials clearer of warranty that against... Consumers, as it mimics the traditional wood texture and colors more so than the two. Use covered for portable products and power surges covered from day one on their deck, timbertech azek warranty claim have! United States and Canada the OTHER two collections to a single-family residential homeowner and a fade! The fade and stain warranty as been no response thus far AZEK @ deck warranty OTHER CONDITIONS the... Product ELIGIBILITY: Plans cover products purchased in the occasion that an issue does arise, 've...
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